Privacy Policy

Last Updated: June 28, 2026

At Knowra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, book a session, complete an assessment, participate in our programs, or otherwise interact with our services.

Information We Collect

Personal Information

We may collect information such as:

• Name

• Email address

• Phone number

• Age

• Class, grade, school, or college information

• Parent or guardian details (where applicable)

• Academic background

• Career interests and goals

Assessment & Counseling Information

To provide personalized guidance, we may collect:

• Assessment responses

• Counseling session information

• Career preferences

• Educational information

• Notes related to counseling or mentoring sessions

Website & Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage information

• Referral sources

• Cookies and analytics data

How We Use Your Information

We may use your information to:

• Deliver career guidance services

• Conduct assessments

• Prepare personalized reports and roadmaps

• Schedule and manage counseling sessions

• Respond to inquiries

• Provide customer support

• Improve our services and website

• Share educational content and updates

• Send important service-related communications

Student Data & Minors

Many Knowra users are students under the age of 18.

By using our services, students, parents, schools, colleges, or guardians confirm that any information shared with Knowra is provided with appropriate consent.

Knowra does not knowingly collect personal information from minors in violation of applicable laws.

WhatsApp & Communication Consent

By submitting forms, booking sessions, making purchases, or interacting with Knowra, you consent to receive communications through:

• Email

• Phone calls

• WhatsApp

• SMS

• Other reasonable communication channels

These communications may include:

• Session reminders

• Reports and assessments

• Educational content

• Service updates

• Support-related communication

You may opt out of promotional communications at any time.

Payment Information

Payments may be processed through trusted third-party payment providers.

Knowra does not store complete debit card, credit card, UPI, banking, or payment credentials on its systems.

Payment information is governed by the privacy policies of the respective payment provider.

Third-Party Tools & Platforms

Knowra may use third-party services to operate and deliver its programs, including but not limited to:

• Google Forms

• Google Meet

• Zoom

• Calendly

• Razorpay

• Analytics tools

• Email service providers

• Scheduling platforms

Your use of such services may also be subject to their respective privacy policies and terms.

How We Share Information

Knowra does not sell, rent, or trade personal information.

We may share information only when reasonably necessary to:

• Deliver services

• Process payments

• Schedule sessions

• Comply with legal obligations

• Protect legal rights

• Prevent fraud or misuse

Testimonials & Success Stories

Knowra may request permission to use testimonials, feedback, reviews, or success stories.

No personally identifiable information, photographs, videos, recordings, or testimonials will be publicly shared without appropriate consent.

Consent may be withdrawn for future promotional use by contacting us.

Counseling Notes & Assessment Records

Knowra may maintain internal records including:

• Counseling notes

• Assessment results

• Service history

• Session records

Such information is maintained for service delivery, continuity of support, quality improvement, training, record keeping, and legal compliance.

All such records are treated confidentially.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary to:

• Deliver services

• Maintain records

• Improve programs

• Comply with legal obligations

• Resolve disputes

• Protect legitimate business interests

Information that is no longer required may be securely deleted.

Data Deletion Requests

You may request access to, correction of, or deletion of your personal information by contacting Knowra.

Certain information may be retained where necessary for:

• Legal compliance

• Fraud prevention

• Dispute resolution

• Record keeping

• Protection of business interests

Cookies & Analytics

Knowra may use cookies and analytics tools to improve website functionality and understand visitor behavior.

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites.

Knowra is not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of those websites independently.

Legal Disclosure

Knowra may disclose information when required by law, court order, government authority, regulatory requirement, or when reasonably necessary to:

• Protect legal rights

• Investigate fraud

• Enforce policies

• Ensure user safety

• Comply with legal obligations

Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or business transfer, personal information may be transferred as part of the business assets, subject to applicable privacy obligations.

International Users

Knowra primarily operates from India.

By using our services, you understand that your information may be processed, stored, and transferred within India or locations where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated revision date.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

📧 connect@knowra.in

📧 knowraindia@gmail.com

📞 +91 98976 20687